CareerSource Research Coast appoints team of ‘navigators’ to accelerate workforce initiatives along the Treasure Coast

CareerSource Research Coast (CSRC) today announced the appointments of Mary Murphy as talent navigator, Dawn Riccardi as apprenticeship navigator, Colleen Jeeves as rapid response navigator, and Eve Lyon as recovery navigator. Through these elevated roles, this newly appointed team of navigators will expand CSRC’s ability to help bridge talent and skills gaps to further scale local workforce initiatives that support business and talent development and promote economic recovery.

Mary Murphy, business services consultant and talent navigator, joined CSRC in 2016. She has extensive experience in assisting area businesses with sourcing qualified candidates, from entry-level to senior-level positions, across a broad range of industries and professions. As talent navigator, Murphy now serves as CSRC’s primary intermediary to identify and connect diverse talent pipelines from workforce development, primary and post-secondary education training institutions, and non-traditional talent pools with area businesses to help fill local, in-demand positions.

Dawn Riccardi, sector outreach coordinator and apprenticeship navigator, has worked predominantly on assessing workforce needs of area businesses for the past six years. In her expanded role as apprenticeship navigator, Riccardi will continue to work with external partners to identify career pathways that support CSRC’s efforts to develop and/or expand sector-focused apprenticeship programs.

Colleen Jeeves, business analyst and rapid response navigator, has over 20 years of workforce development experience working with both employers and jobseekers in Martin, St. Lucie and Indian River counties. Jeeves provides guidance and support to new and existing businesses and jobseekers using Florida’s Labor exchange system to promote career opportunities throughout the region. As rapid response navigator, Jeeves will provide outreach support to area businesses to anticipate, prepare for and manage economic transitions caused by rapid response events, such as natural disasters, economic hardship or closure.

Eve Lyon previously served as senior director of social enterprise for The Lords Place, a Palm Beach County nonprofit focused on breaking the cycle of homelessness by providing preventative and support services, such as transitional housing, workforce training and reentry, and mental health counseling. In her role as recovery navigator, Lyon will harness this knowledge to enhance services and identify in-demand employment opportunities for job seekers in recovery and support employers in their efforts to hire and retain this workforce segment.

“The tight post-pandemic labor market is adversely impacting talent supplies across almost all economic sectors along the Treasure Coast. Employers are struggling to cope and must adapt to finding and attracting a steady pipeline of non-traditional candidates,” said Marcelo Dossantos, vice president of strategic initiatives for CareerSource Research Coast. “To assist their efforts, CareerSource Research Coast has strategically engineered a full talent-building ecosystem of ‘navigators’ to take on the critical roles of identifying, engaging and connecting diverse talent pools to meet the needs of the marketplace.”

If your business or organization needs assistance recruiting and retaining employable talent or is having difficulty hiring workers with the essential skills needed for business operations, please email For program funding details in compliance with the Stevens Amendment, please visit

Photo by: Tonya Woodworth, CareerSource Research Coast. From left to right: Colleen Jeeves, Eve Lyon, Mary Murphy and Dawn Riccardi

About CareerSource Research Coast
CareerSource Research Coast (CSRC) is a private, non-profit, Florida corporation with a board of directors consisting of private businesses, economic development and education representatives, community and state agencies, and elected officials. Members of the board represent the diversity of businesses, organizations and trades that operate in Indian River, Martin and St. Lucie counties. The State of Florida chartered CSRC to create and manage a workforce development service delivery system responsive to the needs of businesses and job seekers. Our certified workforce professionals can be reached by calling 1-866-4U2-HIRE or 1-866-482-4473. Visit to learn more. An equal opportunity employer/program. TTY/TDD use Florida Relay Service 711.